Privacy Policy | Cortexia

1. Introduction

Welcome to Cortexia ("Company", "we", "our", "us"), a technology division operated strictly by LEAD RECOVERY. We are committed to protecting your personal information and your right to privacy as a SaaS (Software as a Service) entity. If you have any questions about this privacy notice, contact us at admin@cortexia.shop.

2. Information We Collect

We strictly collect information necessary to provide automated engagement and lead management services. This includes:

Account formulation data (Names, Emails, Professional Phone Numbers).
System telemetry metrics regarding the usage of our Dashboard and software APIs.
Log data generated automatically during interactions with our Kiosk or Webhook infrastructure.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, specifically to:

Facilitate account creation and authentication.
Provide automated customer engagement workflows effectively.
Enhance our machine learning datasets purely on an anonymized basis.
Send administrative information securely to our users.

4. Will Your Information be Shared?

We only share information with your consent, to comply with legal obligations, or to fulfill our enterprise contract obligations (such as passing lead data to *your* designated CRMs).

5. How We Keep Your Data Safe

We employ enterprise-grade (AES-256) encryption protocols and restrict data access on a strictly required basis. Furthermore, as a brand dictated by LEAD RECOVERY, we operate under uncompromising ISO frameworks for database security.

6. Your Privacy Rights

Depending on your region, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account directly through our platform or by contacting our administration.

7. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date. We encourage you to review this privacy notice frequently.